Global Insights Configuration
Set the system-wide thresholds and grading parameters that Synplex uses to assess every product in your store.
Overview
Synplex knows your stock levels and sales history, but it doesn't know your business rules — how long your suppliers take, how much buffer you want to hold, or when you consider a product running low. Global Insights is where you tell it.
Every setting on this page applies to all products by default. Individual variants can override the procurement settings from their detail page, but this page is the baseline everything else inherits from.
Navigate to Settings in the Synplex sidebar to find these settings.
Procurement settings
These four fields control when Synplex flags products as running low or overstocked, and how much buffer stock to maintain.
Stock buffer days
Extra days of stock to keep on hand as a safety reserve. This protects against demand spikes and late deliveries.
- Low (5–7 days): Lean operations with reliable suppliers and stable demand
- Moderate (10–15 days): Most businesses — good balance of safety and capital efficiency
- High (20–30 days): Volatile demand, unreliable suppliers, or high cost of stockout
Recommended starting point: 15 days.
Running low warning days
The number of days of remaining stock at which Synplex marks a variant as Running Low and includes it in reorder suggestions.
This value should always be equal to or greater than your lead time plus your stock buffer. If a variant has 30 days of stock left and your lead time is 15 days plus a 15-day buffer, ordering now means the shipment arrives just as your buffer begins — which is the right time.
- Higher value: Earlier warning, more time to act, more inventory held on average
- Lower value: Later warning, tighter operations, higher risk of stockout
Recommended starting point: 45 days.
Overstock threshold days
The number of days of stock at which Synplex marks a variant as Overstocked.
- Lower value (60–90 days): Limited storage, perishable or trend-sensitive products
- Higher value (120–180 days): Stable products, ample storage, bulk purchasing economics
Recommended starting point: 120 days.
Shopify inventory sync defaults
Two checkboxes control the default sync behaviour when creating new orders. Both can be overridden per order.
| Setting | What it does |
|---|---|
| Sync PO receipts to Shopify by default | When enabled, new purchase orders automatically adjust Shopify inventory when shipments are received |
| Sync transfer orders to Shopify by default | When enabled, new transfer orders automatically sync inventory movements to Shopify |
Enable both if Shopify is your source of truth for stock levels. Disable if you manage inventory adjustments manually or through another system.
Product assessment settings
These settings control how Synplex calculates daily sales averages, grades products using ABC/XYZ analysis, and detects demand anomalies.
Daily average days
The number of historical days used to calculate each variant's average daily sales. This average drives reorder quantity suggestions and stock status calculations.
- Shorter window (14–30 days): Reacts quickly to recent demand shifts; more volatile grades
- Longer window (60–90 days): Smooths out short-term noise; more stable grades
Minimum: 14 days. Recommended: 30–90 days depending on how seasonal or volatile your catalog is.
Performance assessment days
The historical period used for sales and stock performance assessment — separate from the daily average calculation. This is the window ABC grading uses to rank products by revenue contribution.
A longer window gives a more stable ranking. A shorter window reflects recent performance more closely.
Recommended: Match this to your daily average days, or set it longer (90–180 days) if you want grades to reflect a fuller trading period.
Dead stock threshold (days)
The number of consecutive days without a sale before a variant is marked as Dead Stock.
Set this to a period that reflects your normal replenishment cadence. A product that genuinely sells once a month should not be flagged after 35 days — set the threshold higher than your slowest-moving products' typical sale interval.
Recommended starting point: 90 days.
ABC parameters
ABC grading ranks every variant by its share of total revenue over the performance assessment period, then assigns a grade based on the thresholds you set here.
| Grade | Meaning |
|---|---|
| A | Top revenue contributors — your highest-priority products |
| B | Mid-tier contributors |
| C | Remaining products — lowest revenue share |
You set the A threshold and B threshold as percentages. The C grade is calculated automatically as whatever is left (A% + B% + C% = 100%).
Example with defaults (A = 80%, B = 15%, C = 5%): Products are ranked by revenue. The top-ranked products that together account for 80% of total revenue are graded A. The next group accounting for 15% are graded B. The remainder are graded C.
Adjust these if your catalog is heavily concentrated (a few products drive almost everything) or very evenly spread.
XYZ parameters
XYZ grading measures demand predictability using the coefficient of variation (CV) — the standard deviation of daily sales divided by the mean. A low CV means stable, predictable demand. A high CV means erratic, hard-to-forecast demand.
| Grade | Meaning |
|---|---|
| X | Stable demand — CV below the X threshold |
| Y | Variable demand — CV between X and Y thresholds |
| Z | Irregular demand — CV at or above the Y threshold |
You set the X threshold and Y threshold. The Z grade is applied automatically to everything above the Y threshold.
Combined with ABC grades, XYZ grades help prioritise which products need tighter stock management. An AX product (high revenue, stable demand) is easy to manage. A CZ product (low revenue, erratic demand) deserves the least attention and capital.
Demand anomaly detection
Demand anomaly threshold (σ) sets the sensitivity for detecting unusual spikes or drops in daily sales. It is expressed in standard deviations above or below the average.
- Lower value (1.5σ): Flags more products as anomalous — more sensitive, more noise
- Higher value (3σ): Only flags significant outliers — more selective, fewer false positives
Recommended range: 1.5–3. Start at 2 and adjust based on how much noise you see in your anomaly alerts.
Recommended starting configuration
| Setting | Starting value | Notes |
|---|---|---|
| Stock buffer days | 15 | Adjust up if suppliers are unreliable |
| Running low warning days | 45 | Must be ≥ lead time + stock buffer |
| Overstock threshold days | 120 | Lower for perishable or trend-sensitive products |
| Daily average days | 30 | Increase to 90 for more stable averages |
| Performance assessment days | 90 | Match or exceed daily average days |
| Dead stock threshold | 90 | Set above your slowest normal sale interval |
| ABC — A threshold | 80% | Reduce if a very small number of products drive revenue |
| ABC — B threshold | 15% | Adjust alongside A |
| XYZ — X threshold | 50% | Products with CV below this are graded X |
| XYZ — Y threshold | 100% | Products with CV below this are graded Y |
| Demand anomaly threshold | 2σ | Increase to reduce noise |
After saving
Changes take effect on the next daily recalculation. Stock statuses (Running Low, Overstocked) and product grades will update overnight. You do not need to trigger a manual sync.
To verify the changes worked, check the Inventory Report the following morning and confirm that Running Low and Overstocked flags appear where you expect them.
Related
- Product-Level Customization — override procurement settings for specific variants
- Discontinuing Products — stop replenishment at a location or exclude a product entirely
- Settings Overview — all settings sections at a glance