Welcome to Synplex
Synplex is an inventory management platform for Shopify stores. It connects to your store, imports your sales history, builds demand forecasts, and uses them to tell you what to order, how much, and when — across every product, variant, and location.
What Synplex does
- Demand forecasting — builds per-variant, per-location forecasts from your Shopify order history
- Replenishment planning — calculates reorder dates, stockout dates, and recommended order quantities using a 365-day inventory simulation
- Purchase order management — create and track POs with landed costs, shipment receiving, and optional Shopify inventory sync
- Transfer order management — plan and execute stock movements between locations
- ABC/XYZ classification — ranks every product by revenue contribution and demand predictability
- Alerts and reporting — configurable alerts for stock events, scheduled reports, and a KPI dashboard
How the docs are organised
| Section | What it covers |
|---|---|
| Getting Started | First-time setup, the onboarding wizard, the background pipeline, and key reference material |
| Domain Foundation | Core concepts: product statuses, ABC/XYZ, safety stock, lead time, forecasting |
| Product Features | Inventory table, saved views, product profiles |
| Demand & Supply Planning | Reading and editing forecasts, supply plans |
| Suppliers | Setting up suppliers, supplier products, pricing tiers |
| Execution — Purchase Orders | Creating POs, landed costs, shipments, payments |
| Execution — Transfers | Creating and managing transfer orders |
| Bundles & BOMs | Virtual bundles, pre-assembly kits, assembly-to-order |
| Reporting | Alerts, scheduled reports, KPI dashboard |
| Settings | Global settings, product-level customisation, location sync |
| Integrations | Shopify sync details, ERP and custom integrations |
| Troubleshooting | Common problems, metric issues, escalation |
| Decision Guides | Strategic guides for demand planning, multi-location strategy, inventory health |
New to Synplex?
Start with Getting Started Overview — it explains the two-part setup process and what the platform looks like once it is fully running.
Questions? Email support@synplex.dev or book an onboarding call.