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Global Insights & KPIs

Global Insights are key performance indicators (KPIs) that measure the health of your entire inventory. These metrics help you understand how well your inventory is performing overall.

Quick Reference

KPIWhat It MeasuresTargetAction if High
Total Cost ValueCapital invested~3-4 months salesToo high = overstock
Total Retail ValueMarket value of inventory4-5x costHealthy if high
Cost in No SalesCapital tied in non-sellers< 10%Too high = discontinue
Cost in OverstockedCapital in excess inventory< 5%Too high = promotions
Turn RatioHow fast inventory sells4-6x/yearLow = too much stock

Key Metrics Explained

Total Cost Value

What it measures: Total amount of capital invested in current inventory

Formula: Sum of (On-Hand × Unit Cost) for all products

Example:

  • 500 units @ $20 = $10,000
  • 300 units @ $15 = $4,500
  • 200 units @ $50 = $10,000
  • Total Cost Value = $24,500

What it means:

  • Total cash tied up in inventory right now
  • This is capital that could be used elsewhere
  • Higher = more inventory investment

Target Range:

  • Varies by industry
  • Rule of thumb: 3-4 months of sales
  • If $100K/month sales → target $300-400K inventory

If too high: ✗ Overstock problem
✗ Too much capital tied up
✗ Risk of obsolescence
✗ Review overstocked items
✗ Run promotions to move stock

If too low: ✗ Understocked, risk of stockouts
✗ Increase safety stock
✗ Order more inventory


Total Retail Value

What it measures: Total market value (selling price × quantity) of your inventory

Formula: Sum of (On-Hand × Retail Price) for all products

Example:

  • 500 units @ $50 retail = $25,000
  • 300 units @ $45 retail = $13,500
  • 200 units @ $150 retail = $30,000
  • Total Retail Value = $68,500

What it means:

  • What your inventory is worth at retail prices
  • Useful for insurance and valuation
  • Higher retail value = more merchandise

Retail Value vs. Cost Value:

  • Cost Value = $24,500 (what you paid)
  • Retail Value = $68,500 (what you sell for)
  • Profit margin built in = $44,000

Healthy ratio:

  • Retail Value should be 3-4x Cost Value
  • Example: $24,500 cost → $73,500 retail (3x)
  • If lower, your margins are too thin

Cost Value in No Sales

What it measures: Capital tied up in products that aren't selling

Formula: Sum of (On-Hand × Cost) for products with zero sales (in selected period)

Example:

  • Product A: 50 units @ $30, zero sales = $1,500
  • Product B: 30 units @ $20, zero sales = $600
  • Product C: 100 units @ $25, zero sales = $2,500
  • Cost in No Sales = $4,600

What it means:

  • Capital locked in dead inventory
  • These products don't generate revenue
  • Pure waste if they'll never sell

Target: < 10% of total cost value

Example:

  • Total cost value: $24,500
  • Target max: $2,450 (10%)
  • Actual: $4,600 ✗ TOO HIGH

If too high: 🚨 Identify non-sellers
🚨 Discontinue unpopular items
🚨 Run clearance sale
🚨 Bundle with popular items
🚨 Donate for tax deduction
🚨 Liquidate inventory

How to use in Synplex:

  1. Find products with zero sales (Grade C, low movement)
  2. Sort by cost value
  3. Prioritize highest-cost non-sellers
  4. Make keep/discontinue decision
  5. Execute clearance plan

Cost Value in Overstocked

What it measures: Capital tied up in excess inventory (above 100-120 days supply)

Formula: Sum of (Excess Units × Cost) for overstocked products

Example:

  • Product A: 100 days supply = 2000 units, threshold = 120 days = 2400 units
    • Overstocked by: 0 units (actually need to increase)
  • Product B: 150 days supply = 1500 units, threshold = 100 days = 1000 units
    • Overstocked by: 500 units
    • Excess cost: 500 × $20 = $10,000

What it means:

  • Capital wasted on more inventory than needed
  • Ties up cash in storage
  • Risk of obsolescence
  • Wastes warehouse space

Target: < 5% of total cost value

Example:

  • Total cost value: $24,500
  • Target max: $1,225 (5%)
  • Actual: $10,000 ✗ WAY TOO HIGH

If too high: 📉 Demand forecast changed
📉 Over-ordered in PO
📉 Seasonal decline (store stock)
📉 Run promotion to move stock
📉 Bundle with other items
📉 Consider bundled deals

Action plan:

  1. Identify overstocked items (in Synplex)
  2. Reduce future orders (until corrected)
  3. Run promotions
  4. Consider bundling
  5. Plan clearance if still overstocked after 30 days

Inventory Turnover Ratio

What it measures: How many times per year you completely sell through your inventory

Formula: Cost of Goods Sold ÷ Average Inventory Cost

Example:

  • Annual COGS: $100,000
  • Average inventory cost: $20,000
  • Turnover ratio = 100,000 ÷ 20,000 = 5x per year

What it means:

  • You completely cycle through inventory 5 times yearly
  • Every 2.4 months (365 ÷ 5) you sell everything and restock

Target ranges by industry:

  • Fast fashion: 8-12x/year (very fast)
  • General retail: 4-6x/year (moderate)
  • Specialty/luxury: 2-3x/year (slow)
  • Your industry may vary

Low turnover (< 2x): ✗ Inventory sitting too long
✗ Capital inefficiency
✗ Obsolescence risk
✗ Reduce stock levels

High turnover (> 10x): ✗ Very thin inventory
✗ Stockout risk
✗ Supplier dependency
✗ Build safety stock

Healthy turnover: ✓ Capital efficient
✓ Risk balanced
✓ Fresh inventory
✓ Growth sustainable


Days Inventory Outstanding (DIO)

What it measures: Average days inventory sits before being sold

Formula: 365 ÷ Turnover Ratio

Example:

  • Turnover: 5x per year
  • DIO = 365 ÷ 5 = 73 days

What it means:

  • On average, inventory sits 73 days before selling
  • Every 2.4 months you completely cycle

Target ranges:

  • Fast fashion: 30-45 days
  • General retail: 60-90 days
  • Specialty goods: 90-180 days

Too high (> 90 days for general): 📈 Inventory aging
📈 Slow movement
📈 Capital tied up
📈 Accelerate sales

Too low (< 30 days for general): 📉 Very fast moving
📉 Risk of stockouts
📉 Supply pressure
📉 Build buffer


Setting Up Global Insights in Synplex

Accessing Insights

  1. Go to DashboardInsights section
  2. See all KPIs at a glance
  3. View trends over time
  4. Drill into each metric

Configuring Insight Settings

  1. Go to SettingsInsight Settings
  2. Configure calculation periods (7, 30, 60, 90 days)
  3. Set thresholds for statuses
  4. Define grading weights
  5. Review periodically

Understanding Calculation Periods

PeriodBest ForUse Case
7 daysTrendingSee daily/weekly changes
30 daysStandardMonthly review (default)
60 daysSmoothingRemove volatility
90 daysSeasonalQuarterly planning

Using Insights for Decision Making

Weekly Review (5 minutes)

  1. Check dashboard KPIs
  2. Note any significant changes
  3. Identify products needing attention
  4. Plan next week's actions

Monthly Review (30 minutes)

  1. Analyze cost value trends
  2. Review products with no sales
  3. Check overstocked items
  4. Assess inventory turnover
  5. Plan promotions if needed

Quarterly Review (1 hour)

  1. Comprehensive KPI analysis
  2. Identify trends (improving/declining)
  3. Adjust safety stock if needed
  4. Review supplier performance
  5. Update forecasts
  6. Plan for next quarter

Real-World Example

Your Store This Month:

TOTAL COST VALUE:        $24,500   ← Total inventory investment
TOTAL RETAIL VALUE: $68,500 ← At selling prices
COST IN NO SALES: $4,600 ← 19% (TOO HIGH - should be < 10%)
COST IN OVERSTOCKED: $3,200 ← 13% (HIGH - should be < 5%)
TURNOVER RATIO: 5.2x ← 5x per year (healthy)
DIO: 70 days ← Good for general retail

What this tells you:

✅ Healthy turnover (5.2x) — Inventory moving at good pace
❌ Too many non-sellers — 19% in products with zero sales
❌ Overstocked — 13% excess inventory
⚠️ Capital tied up unnecessarily — $7,800 could be freed

Action Plan:

  1. Review no-sales products (19%)

    • Identify Grade C items with zero sales
    • Make discontinue/clear decisions
    • Target: Reduce to < 10%
  2. Tackle overstocked items (13%)

    • Find products > 120 days supply
    • Run promotions or bundling
    • Reduce future orders
    • Target: Reduce to < 5%
  3. Free up capital (~$7,800)

    • Clearing non-sellers and overstock
    • Use for more profitable products
    • Improve overall ROI

FAQ

Q: How often should I review KPIs?

A: Weekly dashboard check (2 min), monthly deep dive (30 min), quarterly strategy (1 hour).

Q: What if my cost in no sales is 25%?

A: Significant problem. You have a quarter of your capital in dead inventory. Deep clean needed.

Q: Can I have high turnover and low stockouts?

A: Yes, with good safety stock and frequent reorders. That's the goal.

Q: How do I improve turnover?

A: Reduce slow-moving products, increase fast-moving products, improve forecasting.

Q: Should I focus on cost or retail value?

A: Both. Cost value for cash management, retail value for market performance.


Next Steps

  1. Review your KPIs on the dashboard
  2. Note any metrics out of target — Cost in no sales, overstocked, etc.
  3. Make a plan — How to improve each metric
  4. Execute — Promotions, discontinuation, ordering adjustments
  5. Review monthly — Track improvement


Questions?

Contact support@synplex.io for help analyzing your KPIs.